Personal identification information
Lilian Day Thorpe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users sign up for the newsletter, fill in the contact form, or place an order. Users may be asked for their name, email address, mailing address, shipping address, phone number, and credit card information. Lilian Day Thorpe does not have access to any credit card numbers, expiration dates, or security codes entered during the check-out process. These details are securely handled through either PayPal or Stripe (depending which of the two payment methods the User chooses), and are never shared with Lilian Day Thorpe.
Lilian Day Thorpe collects personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
This Site may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include: the User's browser name, their type of computer or mobile device, their operating system, their Internet Service Provider, and other similar information.
Web browser cookies
This Site may use "cookies" to enhance User experience. The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
How we use collected information
Lilian Day Thorpe collects and uses Users' personal information for the following purposes:
- To improve customer service
Your information helps me effectively respond to your customer service requests and inquiries.
- To personalize user experience
Lilian Day Thorpe may analyze information in the aggregate to understand how our Users as a group use the Site.
- To process transactions
Lilian Day Thorpe may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send communications and promotional newsletters
To send Users information they agreed to receive about topics we think will be of interest to them, such as an e-newsletter about upcoming events
- To send periodic emails regarding orders or in response to inquiries
The email address Users provide when placing an order and when filling in the contact page form will only be used to send them information and updates pertaining to their order or inquiry. If a User decides to opt-in to the Lilian Day Thorpe mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, simply follow the unsubscribe link at the bottom of each email or send a message.
Protection of your information
Lilian Day Thorpe uses secure storage and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of a User's personal information. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
Lilian Day Thorpe does not sell, trade, or rent Users' personal information to others. Lilian Day Thorpe uses third-party service providers to help us operate our business and Site, such as website hosting and e-newsletters mailing. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, do not use this Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.